Shipping policy
Shipping Policy
Last Updated: July 18, 2026
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Times
Estimated delivery times:
- United States: 5–12 business days
- International: 7–20 business days
Delivery times are estimates and may vary due to weather, carrier delays, customs processing, or other circumstances beyond our control.
Order Tracking
Once your order ships, you will receive a tracking number by email.
Tracking information may take up to 48 hours to update.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
LockOra is not responsible for delays or losses caused by incorrect shipping addresses provided during checkout.
Lost or Delayed Packages
If your package appears lost, please contact us.
We will work with the shipping carrier to investigate and help resolve the issue.